Shipping policy
Shipping Policy
Effective Date: May 20, 2026
- Order Processing
Orders will be processed within 2–4 business days. Orders placed on weekends or public holidays will be processed on the next working day. Pre-order items are dispatched per confirmed shipment timetable.
- Shipping Coverage
Shipping service is available to most countries globally. Remote and restricted territories cannot be delivered. Please verify shipping availability before checkout.
- Shipping Fees
Shipping expense is calculated based on parcel weight, size and destination location. Qualified orders enjoy free shipping; oversized parcels incur extra handling surcharge.
- Delivery Time
Standard Shipping: 10–22 business daysExpedited Shipping: 5–11 business daysAll delivery periods are estimated only. We bear no responsibility for delays resulting from customs inspection or unexpected logistics breakdown.
- Customs & Taxes
All import duties and relevant tax expenses shall be fully undertaken by purchasers. Recipients take all risks during customs clearance procedure.
- Shipment Tracking
Tracking number will be sent to your registered email after goods dispatch, and tracking details refresh within 24–72 hours. Contact customer support for abnormal delivery issues.
- Delivery Address
Complete and precise recipient information is mandatory. Address revision is unavailable once shipped; buyers afford all losses from invalid address info.
- Special Goods
Fragile and electronic commodities are wrapped with shock-resistant packing; additional shipping insurance is optional for purchase.
- Returned Parcels
Extra reshipping cost triggered by buyers’ information mistakes will be deducted from corresponding refund amount.
- Policy Adjustment
We reserve full rights to modify this shipping policy anytime. Updated rules take immediate effect, and order submission represents your acceptance of the latest policy.