Shipping policy

Shipping Policy


Effective Date: May 20, 2026

  1. Order Processing

    Orders will be processed within 2–4 business days. Orders placed on weekends or public holidays will be processed on the next working day. Pre-order items are dispatched per confirmed shipment timetable.
  2. Shipping Coverage

    Shipping service is available to most countries globally. Remote and restricted territories cannot be delivered. Please verify shipping availability before checkout.
  3. Shipping Fees

    Shipping expense is calculated based on parcel weight, size and destination location. Qualified orders enjoy free shipping; oversized parcels incur extra handling surcharge.
  4. Delivery Time

    Standard Shipping: 10–22 business days

    Expedited Shipping: 5–11 business days

    All delivery periods are estimated only. We bear no responsibility for delays resulting from customs inspection or unexpected logistics breakdown.
  5. Customs & Taxes

    All import duties and relevant tax expenses shall be fully undertaken by purchasers. Recipients take all risks during customs clearance procedure.
  6. Shipment Tracking

    Tracking number will be sent to your registered email after goods dispatch, and tracking details refresh within 24–72 hours. Contact customer support for abnormal delivery issues.
  7. Delivery Address

    Complete and precise recipient information is mandatory. Address revision is unavailable once shipped; buyers afford all losses from invalid address info.
  8. Special Goods

    Fragile and electronic commodities are wrapped with shock-resistant packing; additional shipping insurance is optional for purchase.
  9. Returned Parcels

    Extra reshipping cost triggered by buyers’ information mistakes will be deducted from corresponding refund amount.
  10. Policy Adjustment

    We reserve full rights to modify this shipping policy anytime. Updated rules take immediate effect, and order submission represents your acceptance of the latest policy.